Refund Policy

1. Overview

NeuroShot ("we", "us", "our") is committed to ensuring customer satisfaction. This Refund Policy outlines the conditions under which refunds may be requested for our digital subscription services.

2. Free Trial

We offer a free tier that includes introductory sessions and SOS meditations. We encourage all users to explore the free content before purchasing a premium subscription to ensure our service meets their needs.

3. Subscription Refunds

You may request a full refund within 7 days of your initial subscription purchase if:

• You have not accessed more than 3 premium sessions
• You are experiencing technical issues that prevent you from using the service
• The service does not function as described

4. How to Request a Refund

To request a refund, please contact us with:

• Your account email address
• Date of purchase
• Reason for the refund request

We will process your request within 5-7 business days. Approved refunds will be credited to your original payment method.

5. Non-Refundable Cases

Refunds will not be provided in the following cases:

• Requests made after 7 days from the purchase date
• User has accessed a significant portion of premium content
• Subscription renewal payments (you can cancel to prevent future charges)
• Violation of our Terms of Service

6. Cancellation

You may cancel your subscription at any time. Upon cancellation:

• You will retain access until the end of your current billing period
• No further charges will be made
• No partial refunds are provided for unused time

7. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated revision date.